Apr 02

searchengineland:

Check out Danny Sullivan’s live blog of the Microsoft Build Developer Conference Keynote! 

searchengineland:

Check out Danny Sullivan’s live blog of the Microsoft Build Developer Conference Keynote! 

Mar 27

R.I.P Retweet? Twitter Experiment Features “Share” Button Instead of “Retweet”

R.I.P Retweet? Twitter Experiment Features “Share” Button Instead of “Retweet”

10 Marketing Lessons From Seattle Seahawks Cornerback Richard Sherman At #AdobeSummit

10 Marketing Lessons From Seattle Seahawks Cornerback Richard Sherman At #AdobeSummit

Twitter Adds Photo Tags That Will Notify Others (Yet Won’t Count Toward Your 140 Characters)

Twitter Adds Photo Tags That Will Notify Others (Yet Won’t Count Toward Your 140 Characters)

Infographic: Winning Local Through Search Engines, Yellow Pages, Maps & Reviews

Infographic: Winning Local Through Search Engines, Yellow Pages, Maps & Reviews

Mar 26

Twitter Makes Video Watching Easier With One-Click Inline Viewing

Twitter Makes Video Watching Easier With One-Click Inline Viewing

Mar 25

Google’s Got Glass, Facebook Has Oculus, How Might AOL and Yahoo Respond?

Google’s Got Glass, Facebook Has Oculus, How Might AOL and Yahoo Respond?

An increased number of CMOs say their organizations are underprepared to capitalize on what is dubbed a “data explosion” — 82% reported being unready, compared to 71% three years before.

An increased number of CMOs say their organizations are underprepared to capitalize on what is dubbed a “data explosion” — 82% reported being unready, compared to 71% three years before.

Mar 23

We’re sure you’ve heard the phrase “The customer is always right.” As with most other industries, working with your clients in the marketing world isn’t just about the work you produce, but how you manage your professional relationship with the company or individual you’re working with. Check out some ideas from our team on how to improve your customer relationship management!
8 Often-Overlooked Opportunities To Authentically Thank Your Customers
Fans Or Frenemies? 3 Tips For Facebook Customer Service Crisis Management 
Ways You Need To Beef Up Your Social CRM Program
The Power Of Integration: Best Practices For Combining Customer Relations Data & Your Media Buy
What Happens After The Conversion
(Image courtesy of fundraisingauctioneer.biz)

We’re sure you’ve heard the phrase “The customer is always right.” As with most other industries, working with your clients in the marketing world isn’t just about the work you produce, but how you manage your professional relationship with the company or individual you’re working with. Check out some ideas from our team on how to improve your customer relationship management!

8 Often-Overlooked Opportunities To Authentically Thank Your Customers

Fans Or Frenemies? 3 Tips For Facebook Customer Service Crisis Management 

Ways You Need To Beef Up Your Social CRM Program

The Power Of Integration: Best Practices For Combining Customer Relations Data & Your Media Buy

What Happens After The Conversion

(Image courtesy of fundraisingauctioneer.biz)

Mar 21

Celebrate Twitter’s 8th Birthday By Traveling Back To See Your #FirstTweet

Celebrate Twitter’s 8th Birthday By Traveling Back To See Your #FirstTweet